? Shipping Policy
We like to keep it simple. No guessing games, no surprise charges.
U.S. Orders
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Flat Rate Shipping – $6.95
Your order ships safe and secure for one low price. -
FedEx 2-Day – $12.95
Need it fast? Upgrade to 2-Day shipping. -
Free Shipping on Orders $99+
Load up and we’ll cover the shipping.
International Orders
We only ship international orders to Canada
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Flat Rate Shipping – $19.95
We pack every order with care and ship out as quickly as possible. You’ll get tracking as soon as we print your shipping label. Please use a frequently checked email at checkout.
? Return Policy
We stand behind the quality of every product we ship.
Custom Orders and Made-To-Order (jerseys, headwear, etc.)
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All custom and made-to-order products are final sale.
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We cannot accept returns or exchanges unless the item arrives defective, damaged, or incorrect.
Non-Custom / Stock Items
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Unused, unworn items may be returned within 14 days of delivery.
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Items must be in original condition and packaging.
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Return shipping is the customer’s responsibility unless we made a mistake with your order.
How to Start a Return
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Email us at sales@uglypb.com with your order number and reason for return.
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Once approved, ship the item back to us.
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Refunds will be issued to your original payment method (minus shipping costs) once we receive and inspect the item.
Exchanges
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For stock items, exchanges can be made for a different size or product of equal value (pending availability).
Note
We don’t refund duties, taxes, or shipping fees.